Need a hand
with Xero?
Whether you're new to Xero, struggling with bank reconciliations or simply want to understand how to use it better, we're here to help. Get practical, personalised Xero training and support through convenient online Zoom sessions.
Enquire About Xero Support →
Practical Xero support,
tailored to you.
You don't need to complete a full training course to get help with Xero. Our one-on-one sessions focus on the areas you need assistance with, whether you're just getting started or working through a particular issue.
Xero Setup & Configuration
Get help setting up your Xero organisation, bank feeds, chart of accounts and everyday bookkeeping settings.
Bank Reconciliation
Learn how to reconcile your bank accounts, identify incorrect transactions and work through reconciliation differences.
Accounts Payable
Learn how to enter supplier bills, record payments and keep track of what your business owes.
Accounts Receivable
Get guidance on creating customer invoices, recording receipts and managing outstanding payments.
Xero Payroll
Get help understanding employee setup, pay runs, leave, STP reporting and payroll processes in Xero.
Troubleshooting & Clean-Ups
Having trouble with incorrect entries, duplicate transactions or messy accounts? We can help review the issue and explain the next steps.
Get the help you need,
when you need it.
No ongoing commitment required. Choose a one-on-one online session based on the help you need.
Ideal for a specific question, a straightforward Xero issue or quick guidance on a particular task.
Enquire Now →Suitable for personalised training, learning several Xero features or working through more involved bookkeeping questions.
Enquire Now →More complex Xero setup, payroll configuration, historical corrections and bookkeeping clean-ups may require a separate quote. We'll review your enquiry and recommend the most suitable option before proceeding.
Simple, convenient online support.
We keep the process straightforward so you can spend less time trying to figure things out and more time using Xero confidently.
Tell us what you need
Send us a brief description of your Xero question or issue so we can understand what you're trying to achieve.
Arrange your session
We'll confirm the appropriate session, fee and availability, then arrange a convenient Zoom meeting.
Work through it together
We'll guide you step by step using screen sharing and practical examples, focusing on the areas you need help with.
A few things you might want to know.
Do I need to know how to use Xero?
Not at all. We can help you get started with Xero or build on what you already know. Sessions are tailored to your experience and the tasks you want to learn.
Can you help fix my bank reconciliation?
Yes. We can help identify reconciliation problems, explain possible causes and guide you through appropriate corrections. More extensive clean-up work may require a separate quote.
Can you teach me how to use Xero Payroll?
Yes. We can provide guidance on employee records, pay runs, leave, STP reporting and other Xero payroll processes, depending on your business needs.
Will you do the work or teach me?
These sessions are primarily designed to help you understand and use Xero yourself. If you prefer us to handle the bookkeeping or corrections for you, we can discuss a separate service.
Do you provide Xero support outside Sydney?
Yes. Our online Xero consultations are available to businesses across Australia. All you need is a suitable internet connection and access to Xero.
Have a Xero question?
We're here to help.
Tell us what you're having trouble with or what you'd like to learn. We'll help you work out the next step.
Enquire About Xero Support →