Privacy Policy

Last updated: July 2026

Alexsar Bookkeeping respects your privacy and is committed to handling personal information responsibly and with care.

This Privacy Policy explains how we collect, use, store and handle personal information when you visit our website, contact us or engage with our bookkeeping services.

1. About Alexsar Bookkeeping

Alexsar Bookkeeping provides bookkeeping, payroll, financial reporting, cloud accounting and related business support services to small and medium-sized businesses across Australia.

In this Privacy Policy, “Alexsar”, “we”, “us” or “our” refers to Alexsar Bookkeeping.

2. Information We Collect

We may collect personal information that is reasonably necessary for us to communicate with you, understand your business needs and provide our services.

The information we collect may include:

your name;
business name;
email address;
telephone number;
information you provide through our website contact form;
information about your business and bookkeeping requirements;
correspondence and communications with us; and
other information you choose to provide.

If you become a client, we may also collect information reasonably required to provide bookkeeping, payroll, financial reporting and related services.

Depending on the services you engage us to provide, this may include business records, financial information, transaction records, payroll information and information relating to employees, suppliers or customers.

We aim to collect only information reasonably necessary for our business activities and the services we provide.

3. How We Collect Information

We may collect information directly from you when you:

submit an enquiry through our website;
contact us by email or telephone;
communicate with us about our services;
engage Alexsar Bookkeeping to provide services; or
otherwise provide information to us.

Where reasonably necessary to provide our services, we may also receive information from third parties or systems authorised by you, including accounting software providers, payroll platforms, financial institutions or your professional advisers.

4. How We Use Your Information

We may use information we collect to:

respond to enquiries;
understand your business and bookkeeping needs;
provide and manage our services;
communicate with you about our services;
maintain business and client records;
improve our services and website;
manage our business operations;
protect our systems and information; and
comply with applicable legal and regulatory requirements.

We will not sell your personal information.

5. Marketing Communications

Where you have chosen to receive news or updates from us, we may use your contact details to send you relevant information about Alexsar Bookkeeping and our services.

You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.

We will not automatically treat a general website enquiry as consent to receive marketing communications.

6. Disclosure of Information

We may disclose information where reasonably necessary to operate our business or provide our services.

This may include disclosure to:

accounting and bookkeeping software providers;
payroll and business software providers;
cloud storage and technology service providers;
website and communication service providers;
professional advisers;
contractors or service providers who assist us in operating our business; and
government, regulatory or law enforcement authorities where required or authorised by law.

Where we work with third-party service providers, we take reasonable steps to use reputable providers and handle information appropriately.

We do not sell or rent personal information to third parties.

7. Cloud Accounting and Third-Party Platforms

Alexsar Bookkeeping may use cloud-based accounting, payroll and business platforms when providing services.

These platforms may include Xero, MYOB, QuickBooks and other systems selected or authorised by you.

The collection, storage and handling of information by third-party platforms may also be subject to the privacy policies and terms of those providers.

We encourage you to review the privacy policies of the platforms your business uses.

8. Website, Cookies and Analytics

Our website may use cookies and similar technologies to support website functionality, security and analytics.

Our website is hosted using Squarespace and may use website analytics to help us understand how visitors interact with the website and improve the user experience.

Information collected through website analytics may include information about your browser, device, pages visited and general website activity.

You may be able to control cookies through your browser settings or through any cookie preferences made available on our website.

9. Storage and Security

We take reasonable steps to protect personal and business information from misuse, interference, loss and unauthorised access, modification or disclosure.

We may use cloud-based software and technology providers to store and process information.

While we take reasonable precautions to protect information, no electronic transmission or storage system can be guaranteed to be completely secure.

If we become aware of a data security incident, we will assess and respond to the incident in accordance with applicable legal requirements.

10. Access and Correction

You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that you believe is inaccurate, incomplete or out of date.

We may need to verify your identity before providing access to or correcting personal information.

In some circumstances, we may be unable to provide access to certain information where permitted or required by law.

11. Retention of Information

We retain information for as long as reasonably necessary to provide our services, manage our business and meet applicable legal, accounting and record-keeping requirements.

When information is no longer reasonably required, we may take reasonable steps to securely delete, destroy or de-identify it, subject to any legal or professional record-keeping obligations.

12. Privacy Enquiries and Complaints

If you have a question, concern or complaint about how we handle personal information, please contact us.

We will review your enquiry or complaint and aim to respond within a reasonable timeframe.

Email: hello@alexsarbookkeeping.com.au
Location: Sydney, NSW, Australia

Where applicable, you may also have the right to contact the Office of the Australian Information Commissioner regarding a privacy concern.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, website or legal obligations.

The current version of this Privacy Policy will be published on our website with the date it was last updated.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle information, please contact:

Alexsar Bookkeeping